Our Commitment to Your Privacy
Corporate arcade hire (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.corporatearcadehire.com.au or contact us directly.
We take our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) seriously. If you have any questions or concerns, please contact us using the details at the bottom of this page.
1. Information We Collect
1.1 Information You Provide
We may collect personal information that you voluntarily provide when you:
- Complete a contact or quote request form on our website
- Call or email us directly
- Book an appointment or service online
- Subscribe to our newsletter or updates
This may include your name, phone number, email address, postal address, and any details you include in your message.
1.2 Information Collected Automatically
When you visit our website, certain information is collected automatically, including:
- Your IP address and browser type
- Pages you visit and time spent on those pages
- The website that referred you to ours
- Device type and operating system
This data is collected via cookies and similar technologies, including Google Analytics. It is used in aggregate form to understand how visitors use our website and to improve your experience. It does not personally identify you.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes or services
- Schedule appointments and manage bookings
- Send you information relevant to your request
- Improve our website and the services we offer
- Comply with our legal obligations
We will never sell your personal information to third parties. We do not use your data for
automated decision-making or profiling.
3. Google Services & Third-Party Tools
3.1 Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to collect anonymised data about how visitors interact with our website. This helps us understand traffic patterns and improve site performance.
The data collected (such as pages visited, session duration, and approximate location) is processed by Google in accordance with Google’s Privacy Policy (policies.google.com). You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
3.2 Google Ads & Remarketing
You can opt out of personalised advertising by visiting Google’s Ad Settings at adssettings.google.com, or by visiting the Network Advertising Initiative opt-out page at optout.networkadvertising.org.
The data collected (such as pages visited, session duration, and approximate location) is processed by Google in accordance with Google’s Privacy Policy (policies.google.com). You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
3.3 Google Business Profile & Maps
Our website may embed Google Maps or link to our Google Business Profile. Google may collect data about your interactions with these embedded features in accordance with their privacy policy.
3.4 Other Third-Party Integrations
We may also use the following tools on our website:
Each of these providers has its own privacy policy. We encourage you to review their policies directly on each site.
- Facebook Pixel — for advertising analytics
- Calendly / GoHighLevel — for online booking
- Klaviyo / ActiveCampaign — for email marketing
4. Cookies
Cookies are small text files stored on your device when you visit a website. We use cookies to:
- Remember your preferences and improve your browsing experience
- Analyse website traffic via Google Analytics
- Support advertising campaigns via Google Ads
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. For more information on managing cookies, visit allaboutcookies.org.
5. How We Store & Protect Your Information
Your personal information is stored securely using industry-standard practices. We use reputable platforms and service providers that maintain appropriate technical and organisational security measures.
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. When it is no longer needed, we take reasonable steps to destroy or de-identify it.
While we take every precaution, no method of data transmission over the internet is 100% secure. We cannot guarantee the absolute security of information sent to us electronically.
6. Sharing Your Information
We only share your personal information with third parties where it is necessary to provide our services or comply with the law, including:
- Service providers who assist us in operating our website or conducting our business (e.g. hosting providers, booking platforms)
- Professional advisers such as accountants or lawyers, where required
- Government authorities or law enforcement, where required by law
We do not disclose personal information to overseas recipients unless required to do so and appropriate safeguards are in place.
7. Your Rights & Choices
Under the Australian Privacy Act, you have the right to:
- Access the personal information we hold about you
- Correct information that is inaccurate, out of date, or incomplete
- Request deletion of your information, subject to our legal obligations
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.
8. Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
9. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any website you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Corporate arcade hire
Phone: 0411 921 831
Email: sales@corporatearcadehire.com.au
Address: Melbourne Victoria
Website: www.corporatearcadehire.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.